Responsible gambling at Superspin

• Superspin
• Responsible gambling at Superspin

Most people who play at Superspin do it for entertainment and nothing more, and that is the only way we want it to stay. This page sets out how we think about that, what tools sit on your account, and where to go for help that has nothing to do with us.

The honest framing

Gambling is meant to cost something and return nothing more often than not – that is the arithmetic behind every bonus and every spin. If a session at Superspin starts feeling like a way to recover money, cover a bill, or fix a bad week, it has already stopped being entertainment. We would rather you closed the account for a while than kept chasing that.

Behaviour that should worry you

• Chasing losses with bigger deposits than you planned
• Borrowing money, or using money earmarked for something else, to keep playing
• Hiding deposits, session length or losses from people close to you
• Feeling irritable or anxious when you try to stop
• Playing later into the night than you intended, more than once

A short self-check

1. Have you gambled with money meant for rent, bills or food?
2. Have you lied about how much you've deposited or lost?
3. Have you tried to cut back and failed?
4. Do you feel restless or short-tempered when not playing?
5. Has anyone close to you raised a concern about your gambling?
6. Do you gamble to escape a problem or a low mood?

Answering yes to more than one or two is a reason to use the tools below, not a verdict on you.

Superspin's account controls

We can put a full block on your account for up to 12 months through self-exclusion – during that period the account is closed to you completely, not just to deposits. You can also turn off promotional contact separately: emails, SMS, push notifications and bonus offers can all be switched off without touching your ability to log in and play. Both are handled through support, not automatically reversible mid-term once self-exclusion is set.

Support organisations

These sit outside Superspin and cost nothing to use. GamCare runs the National Gambling Helpline on 0808 8020 133, free and staffed 24/7. GamStop handles self-exclusion across all UK-licensed gambling sites in one registration, and Gordon Moody offers residential and online treatment for more serious gambling harm.

Blocking software works at device level rather than account level: Gamban and the free BetBlocker both stop gambling sites loading in a browser or app, which is useful if self-exclusion alone hasn't held.

Blocking software

Install either tool on every device you gamble from – a self-exclusion on one account does nothing if the site is still reachable from your phone.

Taking a break

You don't need a crisis to ask for time off. A short break, arranged with our support team, is a legitimate option alongside the formal 12-month exclusion – ask for whichever fits.

Protecting minors

Superspin is restricted to players aged 18+. If a device you gamble on is shared with a child, parental-control software such as Net Nanny or Qustodio will keep gambling sites off it entirely, separate from anything we control on our end.

Questions about any of this can go to [email protected], and we'll point you to the right resource if it's not something we handle directly. Gambling should be entertainment, not a chore.

You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.