Superspin is an online casino operated by Comentive LTD, a company registered in Belize under number 000047924 [L905], offering slots, live casino tables and a tiered VIP programme. This page sets out what the operator publishes about its games, payments, verification process and bonus terms, drawn entirely from Superspin's own published documentation.
Superspin games and software providers
Superspin's library spans Slots, Live Casino, New Games, Instant titles, Bonus Buy games, Roulette, Blackjack and Baccarat. 25 software providers supply the catalogue, including Play'n GO, Pragmatic Play, NetEnt, BGaming and Spinomenal. The operator does not publish a total game count, so no figure for the library size appears here.
Live casino at Superspin
A dedicated live casino sits alongside the slot library, with Live Roulette and Blackjack tables contributing toward bonus wagering at a reduced rate (10% each) compared with slots (100%). A separate Friday reload bonus, discussed below, is restricted to live games specifically [L371].
Superspin welcome bonus structure
Superspin's promotional material lists a First Deposit Bonus headlined as "100% up to 500 € + 125 FS" [L123]. The underlying terms cap the actual bonus at 500 EUR, credit 100 free spins in total (50 per day over two days), and set a maximum bonus win of 1,500 EUR with a 5 EUR maximum bet while wagering [L254–L258]. A minimum deposit of 20 EUR (or currency equivalent) applies [L251]. The bonus terms explicitly restrict promotions for residents of Sweden and Finland, and separately list the United Kingdom among countries excluded from bonus terms altogether [L465].
Superspin VIP and Second to Fifth Deposit Bonuses
Beyond the first deposit, Superspin runs four further staged deposit bonuses and a VIP First Deposit Bonus for higher stakes. Each tier's promotional headline differs from its terms: the Second Deposit Bonus advertises "up to 750 € + 100 FS" [L129] but the terms cap the bonus at 200 EUR with 75 free spins [L292, L297]. The Third Deposit Bonus advertises "up to 2500 € + 75 FS" [L132] against a 200 EUR terms cap and 50 free spins [L310, L315]. All tiers carry a 5 EUR maximum bet while wagering and a x35 free spins wagering requirement [L262, L281, L299, L317, L348].
Superspin cashback and reload bonuses
A weekly cashback of up to 20% runs every Monday, requiring a minimum 20 EUR net deposit during the week and a minimum 5 EUR cashback amount, wagered at x10 [L418–L426]. A Friday Live Reload offers a 70% bonus restricted to live games, and a Weekend Reload Bonus adds 70% plus 35 free spins [L373, L391]. A VIP Reload, available from the third loyalty level upward, matches deposits at 70%... (figure not separately stated beyond terms above) with a 500 EUR maximum bonus and x35 wagering [L408–L413].
Superspin bonus wagering and game contribution rules
- Slots contribute 100% toward wagering; Buy Feature games 50%; Live Roulette and Blackjack 10% each; Instant Win games 5%; Table, Scratch and Live games 0% [L441–L448].
- Progressive jackpot slots and all EGT titles are excluded from bonus play, alongside 58 named slots [L449–L450].
- Real money is drawn down before bonus funds, and requesting a withdrawal before wagering is complete forfeits the bonus and any winnings tied to it [L479–L480].
A bonus balance is automatically removed once it falls to 0.05 EUR or below [L456].
Superspin VIP loyalty programme
Six VIP levels run from Bronze to Legend, based on accumulated loyalty points that reset annually [L508]. Bronze starts at 20–1,000 points with 5% cashback; Legend requires 100,000+ points and pays 20% cashback, alongside a personal VIP manager and top withdrawal priority [L1230–L1286]. A separate rule removes a player from the VIP programme and from bonus eligibility for eight deposits if their bonus-to-deposit ratio exceeds 50% [L432–L434].
Superspin payment limits and currencies
| Limit | Amount (EUR or currency equivalent) |
|---|---|
| Minimum deposit | 20 EUR |
| Minimum withdrawal | 40 EUR |
| Maximum withdrawal per transaction | 2,000 EUR |
| Daily withdrawal limit | 2,000 EUR |
| Weekly withdrawal limit | 5,000 EUR |
| Monthly withdrawal limit | 15,000 EUR |
Winnings above the monthly limit may be paid in instalments of up to 15,000 EUR until settled in full, while progressive jackpot wins are paid in full regardless of the cap [L722–L723]. All deposits must be wagered x3 before a withdrawal can be processed [L694], and the operator may deduct processing costs if this threshold has not been met [L721]. Superspin does not publish named payment providers or maximum deposit figures; these details, along with withdrawal timings, appear only in the account cashier according to the terms [L692, L714].
Superspin registration and identity verification
Opening an account involves completing a registration form with accurate personal details, a working email address, plus a chosen username and password [L659–L660].
- Complete the registration form with correct personal and contact information.
- Provide a real, actively used email address.
- Set a username and password for the account.
- Submit identity documents if requested: a government-issued passport or ID card, a recent proof of address (utility bill or bank statement within three months), and proof of deposit for each payment method used [L664–L666].
Superspin reserves the right to request verification at any stage, including before processing a withdrawal, and may call the registered phone number as part of this check [L663, L667]. Video verification in English can also be required, during which the account is temporarily suspended [L756]. Documents not supplied within two weeks of a withdrawal request lead to the withdrawal being cancelled and the account disabled [L667, L788].
Superspin support channels
Superspin offers live chat around the clock and an email address for account queries, with English as the published support language [L238, L828, L843]. The portal does not handle account, deposit or withdrawal queries; those go directly to the operator's own channels.
Regulatory framework and gambling licensing
Online gambling aimed at UK residents typically operates under a licence from a national regulator, which sets rules on player fund protection, advertising standards and dispute resolution. Operators publish their licence number and issuing authority on their own site, and a reader can usually verify this against the regulator's public register before relying on it.
Where an operator's terms name only a company registration in an offshore jurisdiction, without a separate gaming licence from a recognised regulator, that distinction matters: company registration alone does not indicate gambling-specific regulatory oversight or dispute resolution routes for UK consumers.
Self-exclusion and national gambling support
GAMSTOP is the UK's free, national self-exclusion scheme, letting a person block access to gambling sites licensed in Britain for a period they choose. The National Gambling Helpline, run by GamCare, is available 24 hours a day on 0808 8020 133 at no cost.
These schemes sit alongside, and separately from, any tools an individual operator offers on its own platform, and registering with them takes only a few minutes online.
What sets Superspin apart
Superspin combines a six-tier VIP ladder with weekly cashback of up to 20% and a distinct Friday reload bonus restricted to live games only [L371, L418]. Its bonus terms apply a stricter x3 deposit wagering requirement before any withdrawal, alongside a separate bonus-ratio rule that suspends VIP and bonus eligibility if claimed bonuses exceed 50% of deposit volume after eight deposits [L432, L694]. Refunds carry a 15% commission deduction [L732], and identity checks can extend to a mandatory English-language video call [L756].
Responsible gambling at Superspin
Gambling is entertainment, not a way to cover costs or guarantee an income, and Superspin's own terms are aimed at players aged 18+ only. A shared household device, especially one a child or teenager might also use, is worth protecting with parental-control software such as Net Nanny or Qustodio.
Superspin's terms describe an account-level self-exclusion tool blocking access for up to 12 months, plus an option to unsubscribe from promotional emails, SMS and push notifications [L670, L861]. Independent support sits outside the operator: GamCare (gamcare.org.uk, National Gambling Helpline 0808 8020 133, free and 24/7), BeGambleAware, and GAMSTOP (gamstop.co.uk) for national self-exclusion. Blocking software including Gamban and the free, multi-platform BetBlocker can restrict access at the device level. Gordon Moody offers residential and online treatment for more serious gambling harm.
Superspin publishes a detailed set of bonus tiers, a six-level VIP ladder and fixed withdrawal limits ranging from a 2,000 EUR daily cap to a 15,000 EUR monthly cap, alongside a x3 deposit wagering rule ahead of any payout. Its bonus terms name the United Kingdom among the countries excluded from those promotions, and no gaming licence or regulator appears in its published company details.
Frequently asked questions
Is Superspin's welcome bonus available to UK players?
No. Superspin's bonus terms list the United Kingdom among the countries excluded from its promotions, alongside Sweden and Finland-specific restrictions on other tiers.
Does Superspin hold a UK gambling licence?
Superspin's published terms name Comentive LTD, a company registered in Belize under number 000047924, with a registered address in San Pedro Town, Ambergris Caye. No separate gaming licence or regulator is cited in the terms.
What is the minimum deposit and withdrawal at Superspin?
The minimum deposit is 20 EUR (or currency equivalent) and the minimum withdrawal is 40 EUR. Maximum withdrawal per transaction is capped at 2,000 EUR, with daily, weekly and monthly limits of 2,000 EUR, 5,000 EUR and 15,000 EUR respectively.
What wagering requirement applies before a withdrawal at Superspin?
All deposits must be wagered three times (x3) before a withdrawal can be processed. Requesting a withdrawal earlier can result in the operator charging processing costs.
Which game providers does Superspin use?
Superspin lists 25 software providers, including Play'n GO, Pragmatic Play, NetEnt, BGaming and Spinomenal, across slots, live casino, table games and instant-win titles.
How does Superspin's VIP programme work?
The VIP ladder has six levels, from Bronze (20–1,000 points, 5% cashback) to Legend (100,000+ points, 20% cashback plus a personal VIP manager). Loyalty points reset annually, and a bonus-ratio rule can suspend VIP status if claimed bonuses exceed 50% of total deposits after eight deposits.
What identity documents does Superspin request?
Superspin can request a government-issued passport or ID card, a proof of address dated within the last three months, and proof of deposit for each payment method used. Video verification in English may also be required, during which the account is temporarily suspended.
What responsible gambling tools does Superspin offer?
Superspin's terms describe a self-exclusion option blocking account access for up to 12 months, plus the ability to unsubscribe from promotional emails, SMS and push notifications. Independent UK support is available through GamCare, BeGambleAware and GAMSTOP.
Game Providers
